Tobery Products has a mission to help improve quality of life for both humans and animals. We want to achieve this by helping as many charities as possible raise funds for their cause and thank fund raisers along the way.
Tobery Products has a strict no testing on animals policy not only with the end product, but also with the individual ingredients. All suppliers are asked to confirm this prior to us stocking their products.
Tobery Products work with various companies with the same ethics as ours to help promote their products via marketing on a commission only basis, If you would like further information please email us.
All products are vegetarian and many are suitable for vegans. All products are paraban free.
When you click on the Charities tab you will see all the charities we are honoured to be associated with.
If your charity would like further info please email info@tobery.co.ukWe are proud of the products brought to you and hope that you enjoy the benefits of using them as much as we do.For Your information
Our Privacy Policy
When you place an order via the post or fill in our online form on our website you will be asked to provide us with your personal details. By submitting this information you consent to use of this information in accordance with this Privacy Policy, as amended as necessary.
We require this information to allow us to process your order. The relevant information is then used by us to provide you with the service you have requested and to communicate with you on any related matter. Your name and address will be held on our active database, unless you specify otherwise, however, your payment details are deleted immediately after processing your order.
We may also wish to provide you with information, offers or special discounts, relating to our products, which we think may be of interest to you.
If you would prefer not to receive this information please send email entitled “NO MAIL” to info@tobery.co.uk
If at any time you wish to have your details removed from our active database then please send email entitled “REMOVE FROM DATABASE” to info@tobery.co.uk
We will take immediate steps to ensure your details are deleted.
Pricing & Payment
The price payable for the goods you order is as set out on our website at the time you place your order or, if you order from our brochure, as set out in the current brochure, plus any charges for postage and packing. We must receive whole payment for the goods you order, with any applicable postage charges, before we can process your order.
Processing Your Order
We aim to despatch your order within 2 working days. In the unlikely event that you have not received your order within 14 days, you should notify us immediately.
Our current standard postage and packing charge is £1.95
Returns Policy
In the unlikely event that your goods arrived damaged or you have any other dissatisfaction, please call us on 0845 3011128, or email us on info@tobery.co.uk where you will receive our prompt attention.
Whist we endeavour to hold sufficient stock to meet all orders, occasionally demand will out strip supply. In these instances we will contact you and either suggest an alternative or remove product from your order.